Reason①: Your labels are loaded in upside down
Please ensure your labels are properly loaded. The print side is facing up. See the image below:
Reason②: Ensure your labels are "Direct Thermal" labels.
Reason③: Try to print out test page.
Press the Feed Button (the top circular button) and hold it until blue light flashes 1 time, then release. Printer will print a test page. If test print looks good, please try to print your label again.
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